FAQ.
Answers to common questions regarding our formulations, testing protocols, and shipping policies.
Are your products cruelty-free and vegan?
Yes, 100%. We never test on animals at any stage of product development, and we do not use any animal-derived ingredients.
What is your return policy?
We offer a 30-day money-back guarantee. If a formulation doesn't work for your skin, simply return the unused portion for a full refund.
Why don't your products have fragrances?
Added fragrances (both natural and synthetic) are common skin sensitizers and offer zero clinical benefit to the skin. We formulate strictly for efficacy and safety.
How do I know the exact concentration of an active?
We practice total transparency. The exact concentration of every core active ingredient is printed directly on the front label.
Do you ship internationally?
Currently, we ship within the US and Canada. We are working on expanding our distribution network globally.